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Artificial Intelligence and Coaching: Your Questions Answered

Friday, August 13, 2021, 7:45 AM until 10:00 AM
Virtual Program via Zoom
Log-in URL & Password will be provided
in meeting reminders
Times listed are EASTERN TIME ZONE

Additional Info:
Heidi Langer
Monthly Program
Registration is required
Payment In Full In Advance Only
No Fee

This month's chapter meeting will be held ONLINE! 
 You must register to receive the Zoom meeting code and password 

**You must attend the live session to receive ICF CCE Credits** CCE Codes will not be provided separately
Be sure to log on prior to the Feature Presentation portion and remain in the meeting until the session has ended and the closing code is given out.

August 13, 2021 Meeting Agenda* Meeting times are in Eastern time zone

7:45 - 8:00 Socializing and Networking, BYOC (Bring Your Own Coffee!)
8:00 - 8:20 Meeting Open: Chapter Business
(the opening CCE code will be give during this period)
8:20 - 9:50 Feature Presentation

Artificial Intelligence and Coaching
Includes panel discussion, break-outs, and Q&A
9:50 - 10:00 Wrap up and final announcements
(the closing CCE code will be give during this period)

*Meeting agenda may be adjusted to meet the needs of the chapter and presenter. Please check back prior to the event to confirm.
Additionally, we do our best to adhere to the start and end times for the full meeting, however the specific agenda times may not be precise.

Feature Presentation: Artificial Intelligence and Coaching

Curious about Artificial Intelligence? Excited or unsure how it might change the coaching industry?
Perhaps you’re not even sure what AI is!

Join ICF Cleveland on Friday, August 13th for our virtual forum with an expert panel including Kevin Kruse, founder and CEO of LEADx, Joel DiGirolamo, Director of Coaching Science at the International Coaching Federation, and Melvin Smith, Professor and Director of Executive Education at Case Western Reserve University to learn more about this exciting topic as they provide an overview of what AI is, what it isn’t as it relates to coaching today, and how it might impact the way we coach and are coached in the future. The discussion will be moderated by Ellen Van Oosten, Ph.D., Associate Professor of Organizational Behavior and Faculty Director of Executive Education at the Weatherhead School of Management at Case Western Reserve University, and Director of the Coaching Research Lab.

A large portion of the program will be
discussion and YOUR questions, so arrive CURIOUS and ready to contribute!
If you already have a question, please submit it through our Google Form so we can let our panelists know in advance.
Click here to submit your question

Presentation Objectives:

Coming out of this session, participants will have:

  • An overview of the current and potential future landscape of AI-powered coaching.

  • Specific ways AI technology can help coaches connect with their clients and serve their needs.

  • Specific ideas about how human coaches will need to position themselves in the marketplace to offer more value one-on-one while leveraging AI

  • A better understanding of which elements of the coaching relationship and process can be more easily moved to AI and what will remain in the space of human coaching for the near future.


Do you already have questions on your mind? Submit your general or specific questions in advance. 
Click here to submit your question

Knowing what you're curious about will help us plan a better program! 

Additional information on AI and Coaching
AI Will Change How We Think About Coaching

6 Big Ethical Questions About the Future of AI

Full Program Description:


Artificial intelligence technology is increasingly ubiquitous in our daily lives: appliances in our homes learn our preferences for lighting and temperature; phones and computers anticipate what we like and are likely to search; programs analyze our writing to tell us what tone we are projecting; and customer service chat bots respond to our real-time questions and concerns. Now, many of us have heard rumblings that AI is entering the coaching space… what does that mean? How should we feel about this?

On the one hand, we know our time is limited as coaches so the idea of providing high-touch service to our clients by leveraging technology is likely exciting as we hope to scale our businesses. On the other hand, larger corporate clients will want to take advantage of lower-cost, AI options to bring coaching to more of their employees. Knowing when and how to integrate AI into the coaching process can create win-wins for coaches and coaches when everyone is informed about where AI is most useful.

Based on their breadth of expertise, Joel's focus on research and innovation in the coaching industry, Kevin's experience as a developer of AI coaching tools and the lead implementer of the LEADx AI-powered coaching app at large corporations, and Melvin's research and practical work that supported the book he co-authored, Helping People Change: Coaching with Compassion for Lifelong Learning and Growth, these panelists are uniquely positioned to speak to:

  • The differences between the aspects of coaching that are suited for an AI-powered coach vs those that will continue to be best served by a live person

  • What it means to replicate the coaching process vs. the coaching conversation.

  • How human coaches can position themselves in the marketplace to offer more value as AI technology continues to improve.

Cancellation Policy:

No refunds will be provided. In the event that a guest needs to cancel, the guest fee will be applied to a future month's program.

Continuing Coach Education Credits (CCEs):

1.0 Core 
1.0 Resource Development

REMINDER: You must participate LIVE and submit Open and Close code submission form to receive the ICF CCE credits. Open and Close codes will be provided verbally during the non-recorded portion of the meeting. 

Moderator: Ellen B. Van Oosten, Ph.D.

Ellen B. Van Oosten, Ph.D. is Associate Professor of Organizational Behavior and Faculty Director of Executive Education at the Weatherhead School of Management, Case Western Reserve University. Dr. Van Oosten is also Director of the Coaching Research Lab. Her research and teaching interests include coaching, leadership development, emotional intelligence and women’s leadership in STEM fields. She is the author of numerous academic and practitioner articles and co-author of the book - Helping People Change: Coaching with Compassion for Lifelong Learning and Growth – with colleagues Richard Boyatzis and Melvin Smith. Ellen is also a mentor coach and has twenty-five years of experience as a coach, holding certifications as Board Certified Coach (BCC) and Associate Certified Coach (ACC). She also directs and teaches the suite of coach certificate programs at the Weatherhead School of Management.

Panelist Bios: Kevin Kruse  |  Joel DiGirolamo  |  Melvin L. Smith, Ph.D.

Kevin Kruse

Kevin Kruse has been the founder or co-founder of several tech startups including Kenexa, which obtained unicorn status and was acquired by IBM in 2012. He is a New York Times bestselling author of nine books including Great Leaders Have No Rules. These days he writes a leadership column for Forbes and is the founder and CEO of LEADx, which offers a platform that helps organizations scales leadership habits and build high performing cultures.

Joel DiGirolamo
 is the Director of Coaching Science for the International Coaching Federation (ICF), where he leads the organization’s efforts to develop, curate and disseminate information around the science of coaching. He has more than 30 years of staff and management experience in Fortune 500 companies and is the author of two books, Leading Team Alpha and Yoga in No Time at All. Joel holds a master’s degree in industrial and organizational psychology from Kansas State University, an MBA from Xavier University, and a bachelor’s degree in electrical engineering from Purdue University. He is an Associate Editor for Consulting Psychology Journal.

Melvin Smith
Melvin L. Smith, Ph.D
. is a Professor in the Department of Organizational Behavior and Faculty Director of Executive Education at the Case Weatherhead School of Management. He is also Chairman of the Board of the Graduate School Alliance for Education in Coaching (GSAEC).

Dr. Smith received his Ph.D. in Organizational Behavior and Human Resource Management from the University of Pittsburgh’s Katz Graduate School of Business. He also holds a B.S. degree in General Management and Accounting from Purdue University and an MBA in Marketing from Clark-Atlanta University.